Dana Seng Brand Policy
At Dana Seng fine jewelry brand, every single custom order is being taken very seriously. Once an order is placed, it is automatically forwarded to the Dana Seng production team, in a queue to be handmade. For that reason, once you've placed an order, your order cannot be modified and/or cancelled.
Once the package is marked as "Signed & Delivered" by the carrier, it is no longer under Dana Seng brand's responsibility.
If you have any questions, please email us at Contact@danasengjewelry.com. Our team will be happy to assist you!